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Thank you for contact River City Rodents. We received your message and will review when we can. Unfortunately, both Michele and I have full time jobs and lives away from the rescue which makes it extremely difficult to respond immediately. Please know that we will get back to you within about 48 hours at the most. If you do not hear back from someone within 48 hours, PLEASE try contacting us again or call us directly at 480.688.4000 or 740.416.0355.